G2 Vendor Directory

ARC Facilities vs. OpenWrench

A side-by-side comparison based on G2 review data.

MetricARC Facilities

by ARC Document Solutions

OpenWrench

by OpenWrench

Overall rating4.54.8
Review count5040
Ease of use8.69.4
Ease of setup9.39.0
Quality of support9.39.6
Meets requirements8.99.2
NPS69.38775597.5
Small Business38.8%3.7%
Mid-Market38.8%59.3%
Enterprise22.4%37.0%
Total page views215336
Total LLM citations4261,490

ARC Facilities

Thousands of engineers and technicians walk the floors of millions of square feet of facilities every day, working hard to keep building occupants safe and secure. But the information they need to accomplish their tasks, whether for routine maintenance or emergencies, is never available to them in the field. Instead, it is trapped in blueprints or desktop servers – a problem that has never been solved, until now. Solving this problem would bring significant benefits to Facilities owners and operators and save millions of dollars in operating costs. ARC Facilities makes this happen.

Pros

  • Ease of Use
  • Mobile App
  • Organization
  • Work Orders
  • Setup Ease
  • Simple

OpenWrench

OpenWrench is a top-of-the-line facilities communication and management platform designed to centralize, streamline, and elevate how multi-location businesses handle repairs, maintenance, vendors, and internal teams. At its core, OpenWrench is built around communication. It connects store teams, internal technicians, third-party vendors, facilities managers, and accounting departments in one unified system so everyone can see what is happening, respond quickly, and stay aligned.

Pros

  • Ease of Use
  • Customer Support
  • Communication
  • Helpful
  • Team Collaboration
  • Customization