G2 Vendor Directory

Applied Epic vs. SmartOffice

A side-by-side comparison based on G2 review data.

MetricApplied Epic

by Applied Systems

SmartOffice

by Zinnia

Overall rating4.43.7
Review count2,19228
Ease of use8.47.9
Ease of setup7.88.1
Quality of support8.97.8
Meets requirements8.88.4
NPS59.0823087.692308
Small Business68.8%64.3%
Mid-Market25.7%28.6%
Enterprise5.5%7.1%
Total page views7,988223
Total LLM citations18,814467

Applied Epic

Applied Epic® is an AI-powered agency management system built for P&C and Benefits insurance agencies and brokerages. It moves beyond a traditional system of record by embedding automation and intelligence into everyday workflows, helping teams reduce manual work, streamline servicing and submissions, and manage the full customer lifecycle in one connected platform.

Pros

  • Ease of Use
  • Features
  • Efficiency
  • Data Management
  • Organization
  • Workflow Efficiency

SmartOffice

Powerful Practice Management for Agents and Advisors SmartOffice is the only cloud CRM solution designed to help insurance agents and financial advisors deliver unparalleled client service, create trusted relationships, and generate more revenue. Our robust, modular platform addresses your practice’s immediate needs while providing you with the flexibility to add features as your business expands. Core Features • SmartOffice Anywhere lets you access your data anywhere, anytime using any smartphone or tablet.

Pros