G2 Vendor Directory

Applied Epic vs. HawkSoft

A side-by-side comparison based on G2 review data.

MetricApplied Epic

by Applied Systems

HawkSoft

by Hawksoft

Overall rating4.44.8
Review count2,19284
Ease of use8.49.3
Ease of setup7.89.0
Quality of support8.99.7
Meets requirements8.89.4
NPS59.08230883.333333
Small Business68.8%95.2%
Mid-Market25.7%2.4%
Enterprise5.5%2.4%
Total page views7,9881,088
Total LLM citations18,8146,516

Applied Epic

Applied Epic® is an AI-powered agency management system built for P&C and Benefits insurance agencies and brokerages. It moves beyond a traditional system of record by embedding automation and intelligence into everyday workflows, helping teams reduce manual work, streamline servicing and submissions, and manage the full customer lifecycle in one connected platform.

Pros

  • Ease of Use
  • Features
  • Efficiency
  • Data Management
  • Organization
  • Workflow Efficiency

HawkSoft

Since 1995, HawkSoft is a leader in agency management systems for commercial and personal lines agencies that want effective workflows and a delightful experience for staff and policyholders. We take pride in being independently owned and answerable to only two stakeholders – customers and employees. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies with the tools and technologies you need to succeed in the ultra-competitive modern insurance industry.

Pros

  • Communication
  • Integrations
  • Policy Management
  • Training
  • Customer Support
  • Downloads