G2 Vendor Directory

Applied CSR24 vs. Ivans Download

A side-by-side comparison based on G2 review data.

MetricApplied CSR24

by Applied Systems

Ivans Download

by Ivans Insurance

Overall rating4.34.5
Review count2524
Ease of use8.39.2
Ease of setup7.99.1
Quality of support9.49.0
Meets requirements9.79.3
NPS5065.217391
Small Business83.3%66.7%
Mid-Market16.7%16.7%
Enterprise0.0%16.7%
Total page views56201
Total LLM citations9181

Applied CSR24

Applied CSR24 is a cloud-based customer self-service software designed for insurance agencies and brokerages to provide clients with 24/7 access to their insurance information. This platform enables policyholders to view policy details, submit claims, make payments, and access important documents through a branded online portal and mobile application. By offering these self-service capabilities, agencies can enhance client satisfaction, build loyalty, and differentiate themselves in a competitive market.

Pros

    Ivans Download

    Carriers and MGAs spend too much time managing one-off agent requests, printing and mailing policy documents, and fielding calls from agency partners looking for information they should already have. Ivans Download eliminates that overhead by automating the exchange of policy-related data directly into agency management systems the moment a transaction occurs, no manual intervention required.

    Pros