G2 Vendor Directory

Apple Remote Desktop vs. Glance

A side-by-side comparison based on G2 review data.

MetricApple Remote Desktop

by Apple

Glance

by Glance

Overall rating4.34.5
Review count5323
Ease of use8.89.6
Ease of setup8.49.7
Quality of support8.39.5
Meets requirements8.69.6
NPS45.28301969.565217
Small Business35.8%17.4%
Mid-Market30.2%56.5%
Enterprise34.0%26.1%
Total page views129425
Total LLM citations1,2141,160

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use