G2 Vendor Directory

AnyDesk vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricAnyDesk

by AnyDesk Software GmbH

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.54.7
Review count1,101396
Ease of use9.49.4
Ease of setup9.48.9
Quality of support9.09.3
Meets requirements9.39.5
NPS75.25486679.949239
Small Business41.5%15.0%
Mid-Market41.3%36.5%
Enterprise17.1%48.6%
Total page views4,815899
Total LLM citations56,9126,953

AnyDesk

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Remote Support
  • Easy Setup
  • File Transfer
  • Easy Access

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus