AMS360 vs. Agency Matrix
A side-by-side comparison based on G2 review data.
| Metric | AMS360 | Agency Matrix |
|---|---|---|
| Overall rating | 4.3 | 3.6 |
| Review count | 1,121 | 26 |
| Ease of use | 8.5 | 8.0 |
| Ease of setup | 8.2 | 8.4 |
| Quality of support | 8.8 | 7.9 |
| Meets requirements | 8.7 | 7.9 |
| NPS | 54.071363 | 28 |
| Small Business | 79.0% | 84.0% |
| Mid-Market | 17.1% | 12.0% |
| Enterprise | 3.9% | 4.0% |
| Total page views | 2,520 | 154 |
| Total LLM citations | 11,738 | 757 |
AMS360
AMS360® is the agency management system that empowers independent insurance agencies to streamline operations, drive growth, automate workflows, and focus on what matters most—their clients. Agencies depend on AMS360 as their source of truth for client communications and servicing, financial reporting, sales operations, data analysis, and policy management. AMS360 is also the central solution for AgencyOne, Vertafore’s integrated platform for connecting an agency’s business end-to-end.
- Ease of Use
- Customer Support
- Integrations
- Features
- Easy Access
- Data Management
Agency Matrix
Agency Matrix is an agency management system (AMS) built for personal lines insurance agencies — from single-office shops to growing multi-location operations. It manages policies, automates client communication, connects directly to carriers for data downloads, and runs your agency's accounting, all in one browser-based platform. Personal lines insurance is a volume business. The agencies that win are the ones that handle more clients, more renewals, and more touchpoints without burning out their team.
- Organization
- Data Management