G2 Vendor Directory

AMS360 vs. Macaw Agency Management System

A side-by-side comparison based on G2 review data.

MetricAMS360

by Vertafore

Macaw Agency Management System

by Nest Innovative Solutions

Overall rating4.33.3
Review count1,12118
Ease of use8.57.7
Ease of setup8.26.7
Quality of support8.88.1
Meets requirements8.77.9
NPS54.071363-25
Small Business79.0%76.5%
Mid-Market17.1%17.6%
Enterprise3.9%5.9%
Total page views2,52028
Total LLM citations11,73830

AMS360

AMS360® is the agency management system that empowers independent insurance agencies to streamline operations, drive growth, automate workflows, and focus on what matters most—their clients. Agencies depend on AMS360 as their source of truth for client communications and servicing, financial reporting, sales operations, data analysis, and policy management. AMS360 is also the central solution for AgencyOne, Vertafore’s integrated platform for connecting an agency’s business end-to-end.

Pros

  • Ease of Use
  • Customer Support
  • Integrations
  • Features
  • Easy Access
  • Data Management

Macaw Agency Management System

Macaw Agency Management System supports the functions and workflows of Insurance Agencies, Brokers and Managing General Agents. The functional areas supported are CRM, Sales, Underwriting, Policy management, Claims recording and tracking, Billing, Payments, Customer self-service and Producer self-service. The front end is responsive and mobile-enabled. The insurance products across lines of business are configurable, and hence easy to change. The Rating and Underwriting capabilities are extremely detailed and flexible.

Pros

  • Policy Management
  • Workflow Efficiency
  • Efficiency
  • Time Saving
  • Email Integration
  • Ease of Use