G2 Vendor Directory

AMS360 vs. HawkSoft

A side-by-side comparison based on G2 review data.

MetricAMS360

by Vertafore

HawkSoft

by Hawksoft

Overall rating4.34.8
Review count1,12184
Ease of use8.59.3
Ease of setup8.29.0
Quality of support8.89.7
Meets requirements8.79.4
NPS54.07136383.333333
Small Business79.0%95.2%
Mid-Market17.1%2.4%
Enterprise3.9%2.4%
Total page views2,5201,088
Total LLM citations11,7386,516

AMS360

AMS360® is the agency management system that empowers independent insurance agencies to streamline operations, drive growth, automate workflows, and focus on what matters most—their clients. Agencies depend on AMS360 as their source of truth for client communications and servicing, financial reporting, sales operations, data analysis, and policy management. AMS360 is also the central solution for AgencyOne, Vertafore’s integrated platform for connecting an agency’s business end-to-end.

Pros

  • Ease of Use
  • Customer Support
  • Integrations
  • Features
  • Easy Access
  • Data Management

HawkSoft

Since 1995, HawkSoft is a leader in agency management systems for commercial and personal lines agencies that want effective workflows and a delightful experience for staff and policyholders. We take pride in being independently owned and answerable to only two stakeholders – customers and employees. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies with the tools and technologies you need to succeed in the ultra-competitive modern insurance industry.

Pros

  • Communication
  • Integrations
  • Policy Management
  • Training
  • Customer Support
  • Downloads