G2 Vendor Directory

Amplitude Session Replay vs. Smartlook

A side-by-side comparison based on G2 review data.

MetricAmplitude Session Replay

by Amplitude

Smartlook

by Cisco

Overall rating4.34.6
Review count195874
Ease of use8.99.1
Ease of setup8.69.2
Quality of support8.69.0
Meets requirements8.49.0
NPS53.33333374.79092
Small Business52.1%85.3%
Mid-Market37.6%12.3%
Enterprise10.3%2.4%
Total page views725428
Total LLM citations3,3805,472

Amplitude Session Replay

Part of the Amplitude AI Analytics Platform, Amplitude Session Replay shows you real-time playback and visual analytics of user behavior in your digital product or experiences. These qualitative insights help you understand why users struggle and fix friction faster. Session Replay makes it easy for product teams, growth teams, marketing teams, or any team to unlock visual insights from their customer data: • Click directly from any chart, dashboard, or experiment to see replays of the user behavior behind the metrics.

Pros

  • Session Replay
  • User Behavior Tracking
  • Ease of Use
  • Session Recordings
  • Insights
  • Analytics

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value