G2 Vendor Directory

Amplitude Guides and Surveys vs. OnScreen Guidance

A side-by-side comparison based on G2 review data.

MetricAmplitude Guides and Surveys

by Amplitude

OnScreen Guidance

by Confirm

Overall rating4.74.6
Review count20617
Ease of use9.29.5
Ease of setup9.19.6
Quality of support9.69.7
Meets requirements9.29.2
NPS79.80295673.333333
Small Business57.2%47.1%
Mid-Market37.1%41.2%
Enterprise5.7%11.8%
Total page views59241
Total LLM citations1,0802

Amplitude Guides and Surveys

Part of the Amplitude AI Analytics Platform, Amplitude Guides and Surveys uses actual user behavior to power smarter in-app engagement. Deliver help, collect feedback, and understand the issues your users are having, without making them rage quit. Guides and Surveys makes it easy for product teams, growth teams, marketing teams, or any team to engage with users: • Launch on-brand guides and messaging that direct your users to important features in your app, triggered by their behavior • Survey users when they’re most likely to give you qualitative feedback that’s actually quality • Provide

Pros

  • Ease of Use
  • Surveys
  • Features
  • Functionality
  • Easy Setup
  • Helpful

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros