G2 Vendor Directory

Amplitude Analytics vs. Glassbox

A side-by-side comparison based on G2 review data.

MetricAmplitude Analytics

by Amplitude

Glassbox

by Glassbox

Overall rating4.54.9
Review count3,032809
Ease of use8.69.8
Ease of setup8.39.8
Quality of support8.69.8
Meets requirements8.79.8
NPS64.95437693.020305
Small Business32.1%5.3%
Mid-Market47.0%17.6%
Enterprise20.8%77.1%
Total page views4,7421,577
Total LLM citations34,1718,987

Amplitude Analytics

The core of the Amplitude AI Analytics Platform, Amplitude Analytics lets you dig into the real-time data about what users are doing in your digital products and experiences. These quantitative insights help you quickly and deeply understand what’s working, what’s not, and what to do more of to drive growth. Amplitude Analytics makes it fast and easy for product teams, marketing teams, data teams, or anyone to get actionable insights: • Track every click and metric across the full customer journey to understand conversion, adoption, retention, and more in real time.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Intuitive
  • User Interface
  • Charts

Glassbox

Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their digital channels. One of the standout features of Glassbox is its capability to securely capture 100% of user sessions across both web and mobile applications. This end-to-end visibility allows teams to analyze every step of the customer journey, effectively pinpointing friction points and enabling real-time action.

Pros

  • Ease of Use
  • Session Replay
  • Insights
  • Helpful
  • Customer Understanding
  • Features