G2 Vendor Directory

Amplitude Analytics vs. Gainsight Product Experience

A side-by-side comparison based on G2 review data.

MetricAmplitude Analytics

by Amplitude

Gainsight Product Experience

by Gainsight Inc.

Overall rating4.54.4
Review count3,032243
Ease of use8.68.0
Ease of setup8.37.6
Quality of support8.68.9
Meets requirements8.78.7
NPS64.95437662.343096
Small Business32.1%21.0%
Mid-Market47.0%60.9%
Enterprise20.8%18.1%
Total page views4,742326
Total LLM citations34,1711,648

Amplitude Analytics

The core of the Amplitude AI Analytics Platform, Amplitude Analytics lets you dig into the real-time data about what users are doing in your digital products and experiences. These quantitative insights help you quickly and deeply understand what’s working, what’s not, and what to do more of to drive growth. Amplitude Analytics makes it fast and easy for product teams, marketing teams, data teams, or anyone to get actionable insights: • Track every click and metric across the full customer journey to understand conversion, adoption, retention, and more in real time.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Intuitive
  • User Interface
  • Charts

Gainsight Product Experience

Gainsight Product Experience (PX) is an all-in-one platform where product, CS, and revenue teams can understand how users engage with their product, guide them to value, and collect feedback in one connected workspace. Today's SaaS businesses win by orchestrating precise, data-driven experiences. Gainsight PX empowers teams to see exactly where users succeed or struggle through deep usage analytics, funnel analysis, and user-level insights so every decision is backed by data, not guesswork.

Pros

  • Ease of Use
  • Reporting
  • Customer Engagement
  • Customer Support
  • User Interface
  • Easy Management