G2 Vendor Directory

Amplitude Activation vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricAmplitude Activation

by Amplitude

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.34.2
Review count50666
Ease of use8.68.4
Ease of setup8.27.6
Quality of support8.68.6
Meets requirements8.28.5
NPS54.16666745.9375
Small Business24.0%24.1%
Mid-Market62.0%53.1%
Enterprise14.0%22.8%
Total page views1511,440
Total LLM citations3425,039

Amplitude Activation

Part of the Amplitude AI Analytics Platform, Amplitude Activation is an AI-powered hub for your behavioral data in Amplitude Analytics that lets you personalize customer experiences at scale. Activation makes it easy for product teams, marketing teams, data teams, or any team to target the right customers with the right message at the right time: • Unify customer data with a single source of truth that connection across your data ecosystem • Segment users smarter based on behaviors, preferences, and AI-powered predictions to discover new audiences and optimize targeting • Activate your

Pros

  • Ease of Use
  • Experience
  • Analytics
  • Segmentation

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive