G2 Vendor Directory

Amex GBT Select vs. Amex GBT Neo

A side-by-side comparison based on G2 review data.

MetricAmex GBT Select

by American Express Global Business Travel

Amex GBT Neo

by American Express Global Business Travel

Overall rating4.23.3
Review count1014
Ease of use0.07.9
Ease of setup0.07.3
Quality of support0.07.9
Meets requirements0.07.4
NPS60-21.428571
Small Business20.0%7.1%
Mid-Market60.0%28.6%
Enterprise20.0%64.3%
Total page views393160
Total LLM citations2,3381,177

Amex GBT Select

Amex GBT Select builds a business travel program around the tools, workflows and priorities companies already use. It's a configurable travel management solution that integrates with the organization's existing systems, helps manage travel disruption and brings it all into a single view. Travel Managers get spend, compliance and traveler well-being data in one view, with the configurability to act on what they see rather than adapting to a one-size-fits-all system. Proactive traveler care keeps disrupted trips on track with automated rebooking, real-time alerts, and 24/7 crisis support.

Pros

    Amex GBT Neo

    Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

    Pros