G2 Vendor Directory

Amazon Transcribe vs. Otter.ai

A side-by-side comparison based on G2 review data.

MetricAmazon Transcribe

by Amazon Web Services (AWS)

Otter.ai

by Otter.ai

Overall rating3.94.4
Review count16506
Ease of use8.39.2
Ease of setup8.09.2
Quality of support8.08.7
Meets requirements8.19.0
NPS18.7566.067864
Small Business40.0%72.7%
Mid-Market33.3%20.9%
Enterprise26.7%6.4%
Total page views1983,823
Total LLM citations1,14466,623

Amazon Transcribe

Amazon Transcribe is a fully managed automatic speech recognition (ASR) service that enables developers to integrate speech-to-text capabilities into their applications effortlessly. Powered by advanced machine learning models, it delivers high-accuracy transcriptions for both streaming and recorded audio across a wide range of languages. Organizations across various industries utilize Amazon Transcribe to automate manual transcription tasks, extract valuable insights, enhance accessibility, and improve the discoverability of audio and video content.

Pros

  • Ease of Use
  • Real-time Transcription
  • Integrations
  • AI Technology
  • Transcription Accuracy
  • Pricing

Otter.ai

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes.

Pros

  • Ease of Use
  • Helpful
  • Accuracy
  • Transcription
  • Meetings
  • AI Summary