Amazon Transcribe

by Amazon Web Services (AWS)

Reviews

3.9

Star rating

#11

Rank in Voice Recognition

Pros and cons

Pros

Ease of Use
Real-time Transcription
Integrations
AI Technology
Transcription Accuracy
Pricing

Cons

Poor Translation
Poor Transcription Accuracy
Inaccurate Transcription
Limited Language Support
Expensive

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Amazon Transcribe.

Page views and citations · Amazon Transcribe

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Rev

1 switched

Losing to

Based on reviewers of other products who said they switched from Amazon Transcribe.

Deepgram

12 switched

Speechmatics

3 switched

AssemblyAI - Speech to Text API

3 switched

Gladia

2 switched

Azure Translator Text API

1 switched

Key stats

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Small Business

Adoption by company size

Segment	Share of reviews
Small Business	40.0%
Mid-Market	33.3%
Enterprise	26.7%

Quarterly history

Quarter	Reviews	Star rating
2025 Q3	2	4.3
2025 Q4	1	2.5

Satisfaction ratings

Ease of Use8.3

Ease of Setup8.0

Quality of Support8.0

Meets Requirements8.1

What reviewers say

Promising Start with Amazon Transcribe

4.0

“I believe Amazon Transcribe can make my tasks easier and have a positive impact on my projects due to its artificial intelligence capabilities.”

Mid-Senior Ecommerce Manager/Consultant - Amazon B2B & B2C Storefronts - DGUSA/DGPB Brands

Vast Language Support service

4.5

“1. I will say it serves it what it says or deliver. We're using it for English language transcription for now and it is providing quite accurate results. 2. Can be easily implemented with other aws services with multiple ways like coding and so on. 3. Provides speaker wise tra”

Software Developer, AI and ML Engineer.

Good Transcription, Could be better

3.5

“The speaker diarization is quite good as compared to other users and the transcription is fairly good.”

User