G2 Vendor Directory

Amazon EC2 Systems Manager vs. ConnectWise RMM

A side-by-side comparison based on G2 review data.

MetricAmazon EC2 Systems Manager

by Amazon Web Services (AWS)

ConnectWise RMM

by ConnectWise

Overall rating4.44.1
Review count13583
Ease of use8.58.5
Ease of setup8.68.1
Quality of support8.67.9
Meets requirements8.88.6
NPS54.6296346.25
Small Business11.2%66.3%
Mid-Market30.6%28.9%
Enterprise58.2%4.8%
Total page views46920
Total LLM citations266,187

Amazon EC2 Systems Manager

Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.

Pros

    ConnectWise RMM

    ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

    Pros

    • Ease of Use
    • Remote Access
    • Automation
    • All-in-One Solution
    • User Interface
    • Easy Deployment