G2 Vendor Directory

Amazon Comprehend vs. Synthesys

A side-by-side comparison based on G2 review data.

MetricAmazon Comprehend

by Amazon Web Services (AWS)

Synthesys

by Smarsh Inc

Overall rating4.34.1
Review count8611
Ease of use8.98.2
Ease of setup8.57.9
Quality of support8.78.6
Meets requirements8.88.2
NPS5018.181818
Small Business39.5%54.5%
Mid-Market40.7%36.4%
Enterprise19.8%9.1%
Total page views29826
Total LLM citations1,99118

Amazon Comprehend

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

Pros

  • Access
  • Ease of Use
  • Machine Learning
  • Insights
  • Insights Analysis
  • NLP Capabilities

Synthesys

Synthesys is a solution that adds the brainpower of thousands of people to a team. by reading through all data and highlights the important people, places, organizations, events and facts being discussed, resolve highlighted points and determines what's important, connecting the dots together and figures out what the final picture means by comparing it with the opportunities, risks and anomalies that are looking for.

Pros