G2 Vendor Directory

Amazon Comprehend vs. Microsoft Text Analytics API

A side-by-side comparison based on G2 review data.

MetricAmazon Comprehend

by Amazon Web Services (AWS)

Microsoft Text Analytics API

by Microsoft

Overall rating4.34.4
Review count8614
Ease of use8.98.9
Ease of setup8.59.3
Quality of support8.78.0
Meets requirements8.88.2
NPS5050
Small Business39.5%57.1%
Mid-Market40.7%21.4%
Enterprise19.8%21.4%
Total page views29876
Total LLM citations1,99114

Amazon Comprehend

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

Pros

  • Access
  • Ease of Use
  • Machine Learning
  • Insights
  • Insights Analysis
  • NLP Capabilities

Microsoft Text Analytics API

Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.

Pros