Amazon Chime vs. Zoom Workplace
A side-by-side comparison based on G2 review data.
| Metric | Amazon Chime | Zoom Workplace |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 739 | 56,430 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 8.7 | 8.9 |
| Meets requirements | 8.8 | 9.3 |
| NPS | 49.453978 | 71.13377 |
| Small Business | 32.5% | 50.8% |
| Mid-Market | 31.2% | 31.4% |
| Enterprise | 36.3% | 17.8% |
| Total page views | 2,392 | 26,539 |
| Total LLM citations | 2,764 | 180,152 |
Amazon Chime
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs.
- Ease of Use
- Easy Setup
- Audio Quality
- Reliability
- Video Quality
- High Quality
Zoom Workplace
Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.
- Ease of Use
- Video Conferencing
- Reliability
- Video Quality
- Features
- Screen Sharing