G2 Vendor Directory

Amazon Chime vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricAmazon Chime

by Amazon Web Services (AWS)

Zoom Workplace

by Zoom

Overall rating4.34.5
Review count73956,430
Ease of use8.99.2
Ease of setup9.19.2
Quality of support8.78.9
Meets requirements8.89.3
NPS49.45397871.13377
Small Business32.5%50.8%
Mid-Market31.2%31.4%
Enterprise36.3%17.8%
Total page views2,39226,539
Total LLM citations2,764180,152

Amazon Chime

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs.

Pros

  • Ease of Use
  • Easy Setup
  • Audio Quality
  • Reliability
  • Video Quality
  • High Quality

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing