G2 Vendor Directory

Amazon Chime vs. Open Exchange

A side-by-side comparison based on G2 review data.

MetricAmazon Chime

by Amazon Web Services (AWS)

Open Exchange

by OpenExchange

Overall rating4.34.4
Review count73930
Ease of use8.99.2
Ease of setup9.18.6
Quality of support8.79.4
Meets requirements8.89.4
NPS49.45397860
Small Business32.5%54.5%
Mid-Market31.2%27.3%
Enterprise36.3%18.2%
Total page views2,392587
Total LLM citations2,764395

Amazon Chime

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs.

Pros

  • Ease of Use
  • Easy Setup
  • Audio Quality
  • Reliability
  • Video Quality
  • High Quality

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility