G2 Vendor Directory

Amazon Chime vs. Microsoft 365

A side-by-side comparison based on G2 review data.

MetricAmazon Chime

by Amazon Web Services (AWS)

Microsoft 365

by Microsoft

Overall rating4.34.6
Review count7395,875
Ease of use8.99.1
Ease of setup9.19.0
Quality of support8.78.7
Meets requirements8.89.4
NPS49.45397874.635464
Small Business32.5%34.6%
Mid-Market31.2%35.1%
Enterprise36.3%30.3%
Total page views2,3925,274
Total LLM citations2,76442,284

Amazon Chime

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs.

Pros

  • Ease of Use
  • Easy Setup
  • Audio Quality
  • Reliability
  • Video Quality
  • High Quality

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.

Pros

  • Ease of Use
  • Team Collaboration
  • Features
  • Integrations
  • Seamless Integration
  • Collaboration