G2 Vendor Directory

Amazon Chime vs. 3CX

A side-by-side comparison based on G2 review data.

MetricAmazon Chime

by Amazon Web Services (AWS)

3CX

by 3CX

Overall rating4.34.4
Review count739549
Ease of use8.99.1
Ease of setup9.19.0
Quality of support8.78.2
Meets requirements8.89.1
NPS49.45397859.027778
Small Business32.5%43.2%
Mid-Market31.2%49.3%
Enterprise36.3%7.5%
Total page views2,3921,591
Total LLM citations2,76415,726

Amazon Chime

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs.

Pros

  • Ease of Use
  • Easy Setup
  • Audio Quality
  • Reliability
  • Video Quality
  • High Quality

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations