G2 Vendor Directory

Amazon AppStream 2.0 vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricAmazon AppStream 2.0

by Amazon Web Services (AWS)

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.14.7
Review count15396
Ease of use9.09.4
Ease of setup8.68.9
Quality of support8.89.3
Meets requirements8.69.5
NPS42.85714379.949239
Small Business26.7%15.0%
Mid-Market26.7%36.5%
Enterprise46.7%48.6%
Total page views102899
Total LLM citations1016,953

Amazon AppStream 2.0

Amazon AppStream 2.0 is a fully managed application streaming service. You centrally manage your desktop applications on AppStream 2.0 and securely deliver them to a browser on any computer. You can easily scale to any number of users across the globe without acquiring, provisioning, and operating hardware or infrastructure.

Pros

  • Ease of Use
  • Easy Setup
  • Integrations

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus