G2 Vendor Directory

Amadeus Cytric vs. Amex GBT Neo

A side-by-side comparison based on G2 review data.

MetricAmadeus Cytric

by Amadeus

Amex GBT Neo

by American Express Global Business Travel

Overall rating4.33.3
Review count3714
Ease of use8.97.9
Ease of setup8.07.3
Quality of support9.07.9
Meets requirements8.97.4
NPS51.351351-21.428571
Small Business37.1%7.1%
Mid-Market57.1%28.6%
Enterprise5.7%64.3%
Total page views312160
Total LLM citations4,6761,177

Amadeus Cytric

Amadeus Cytric is a comprehensive Software as a Service (SaaS) solution designed to streamline travel and expense management for organizations of all sizes. This platform transforms corporate travel programs by enhancing the employee experience while optimizing travel expenditures. With Cytric, businesses can effectively oversee their entire travel process—from trip planning and booking to payment, expense management, and reimbursement—ensuring complete control and visibility over travel investments.

Pros

  • Ease of Use
  • Efficiency
  • Simplicity
  • Expense Management
  • Easy Booking
  • Convenience

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros