G2 Vendor Directory

Amadeus Cytric vs. Egencia by Amex GBT

A side-by-side comparison based on G2 review data.

MetricAmadeus Cytric

by Amadeus

Egencia by Amex GBT

by American Express Global Business Travel

Overall rating4.34.5
Review count37942
Ease of use8.99.2
Ease of setup8.09.2
Quality of support9.09.1
Meets requirements8.99.2
NPS51.35135168.240343
Small Business37.1%13.7%
Mid-Market57.1%37.9%
Enterprise5.7%48.4%
Total page views3122,097
Total LLM citations4,6762,585

Amadeus Cytric

Amadeus Cytric is a comprehensive Software as a Service (SaaS) solution designed to streamline travel and expense management for organizations of all sizes. This platform transforms corporate travel programs by enhancing the employee experience while optimizing travel expenditures. With Cytric, businesses can effectively oversee their entire travel process—from trip planning and booking to payment, expense management, and reimbursement—ensuring complete control and visibility over travel investments.

Pros

  • Ease of Use
  • Efficiency
  • Simplicity
  • Expense Management
  • Easy Booking
  • Convenience

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity