G2 Vendor Directory

Amadeus Central Reservations System vs. Mews

A side-by-side comparison based on G2 review data.

MetricAmadeus Central Reservations System

by Amadeus

Mews

by Mews

Overall rating3.94.8
Review count1732
Ease of use8.29.5
Ease of setup7.48.6
Quality of support7.98.8
Meets requirements9.39.4
NPS13.33333387.5
Small Business35.3%46.9%
Mid-Market41.2%50.0%
Enterprise23.5%3.1%
Total page views174537
Total LLM citations1893,321

Amadeus Central Reservations System

The Amadeus Central Reservations System (CRS) is a comprehensive, cloud-based platform designed to centralize and streamline hotel reservation and distribution processes. It enables hotels to manage availability, rates, and inventory across multiple properties and distribution channels from a single, intuitive interface. By integrating with various booking platforms, including online travel agencies (OTAs), global distribution systems (GDS), and direct hotel websites, Amadeus CRS enhances operational efficiency and maximizes revenue potential.

Pros

    Mews

    Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools.

    Pros