G2 Vendor Directory

Amadeus Central Reservations System

by Amadeus

17

Reviews

3.9

Star rating

#4

Rank in Hotel Reservations

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Amadeus Central Reservations System.

      Page views and citations · Amadeus Central Reservations System

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Amadeus Central Reservations System.

      1

      Travelport+

      1 switched

      Key stats

      —

      13

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business35.3%
      Mid-Market41.2%
      Enterprise23.5%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q313.5
      2026 Q115.0

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup7.4
      Quality of Support7.9
      Meets Requirements9.3

      What reviewers say

      Simple and Effective Global Flight and Hotel Reservations

      5.0

      “It can make in booking airline tickets and hotel bookingd worldwide with great ease and efficiency.”

      SALES

      Highly recommended ticketing software for aviation

      4.0

      “# Easy to use for flight ticketing and PNR creation. # Easy to create a flight PNR in only five steps. # logical commands that are very easy to learn and understand. # Easy to make any changes in the PNR after the ticket is issued.”

      Process Associate

      Very pleasant

      5.0

      “It's Easier to use and user-friendly compared to other systems,”

      Vice responsabile - Vice coordinator