G2 Vendor Directory

Amadeus Central Reservations System vs. Engine

A side-by-side comparison based on G2 review data.

MetricAmadeus Central Reservations System

by Amadeus

Engine

by Engine

Overall rating3.94.4
Review count1738
Ease of use8.29.4
Ease of setup7.49.8
Quality of support7.98.9
Meets requirements9.39.2
NPS13.33333362.857143
Small Business35.3%60.5%
Mid-Market41.2%31.6%
Enterprise23.5%7.9%
Total page views1741,252
Total LLM citations1898,721

Amadeus Central Reservations System

The Amadeus Central Reservations System (CRS) is a comprehensive, cloud-based platform designed to centralize and streamline hotel reservation and distribution processes. It enables hotels to manage availability, rates, and inventory across multiple properties and distribution channels from a single, intuitive interface. By integrating with various booking platforms, including online travel agencies (OTAs), global distribution systems (GDS), and direct hotel websites, Amadeus CRS enhances operational efficiency and maximizes revenue potential.

Pros

    Engine

    Engine is an all-in-one travel and spend platform built for small and mid-sized businesses. Book it, control it, track it, all in one place. Free to use, no contracts, no setup fees. Exclusive negotiated rates across 1M+ hotel properties, with double-dip loyalty rewards on top. Add Engine X, the card that makes business travel effortless, and FlexPro to change or cancel bookings up to the last minute. Powers 39,000+ businesses and 1.78M+ travelers.

    Pros

    • Customer Support
    • Convenience
    • Ease of Use
    • Time-Saving
    • Card Management
    • Simple