G2 Vendor Directory

Altitude Xperience vs. RingCX

A side-by-side comparison based on G2 review data.

MetricAltitude Xperience

by Enghouse Systems

RingCX

by RingCentral

Overall rating4.04.4
Review count44126
Ease of use8.09.0
Ease of setup7.88.7
Quality of support7.38.6
Meets requirements8.18.8
NPS17.14285765.853659
Small Business7.0%48.0%
Mid-Market39.5%35.8%
Enterprise53.5%16.3%
Total page views572,319
Total LLM citations833,901

Altitude Xperience

Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

Pros

  • Interactions Management
  • Seamless Experience
  • Reliability
  • Easy Setup
  • Recording Features
  • Efficiency

RingCX

RINGCX PRODUCT DESCRIPTION RingCX is an AI-first Contact Center as a Service (CCaaS) solution that delivers effortless customer experiences before, during, and after every interaction. Recognized with Metrigy's 2026 MetriStar Top Provider Award for CCaaS, RingCX enables businesses to manage human and AI agents, maximize team performance, and improve customer satisfaction from a single omnichannel platform. AGENTIC VOICE AI AND OMNICHANNEL SUPPORT Agentic Voice AI serves as the core of RingCX, delivering automation, real-time assistance, and insights across every interaction.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Customer Support
  • Simple
  • Easy Implementation