G2 Vendor Directory

Altitude Xperience vs. nGAGEMENT

A side-by-side comparison based on G2 review data.

MetricAltitude Xperience

by Enghouse Systems

nGAGEMENT

by nGUVU

Overall rating4.04.0
Review count4411
Ease of use8.08.6
Ease of setup7.88.3
Quality of support7.38.7
Meets requirements8.18.6
NPS17.14285736.363636
Small Business7.0%45.5%
Mid-Market39.5%36.4%
Enterprise53.5%18.2%
Total page views5717
Total LLM citations831

Altitude Xperience

Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

Pros

  • Interactions Management
  • Seamless Experience
  • Reliability
  • Easy Setup
  • Recording Features
  • Efficiency

nGAGEMENT

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

Pros