G2 Vendor Directory

Altitude Xperience vs. Centrical

A side-by-side comparison based on G2 review data.

MetricAltitude Xperience

by Enghouse Systems

Centrical

by Centrical

Overall rating4.04.6
Review count44128
Ease of use8.09.2
Ease of setup7.88.9
Quality of support7.39.6
Meets requirements8.19.1
NPS17.14285778.04878
Small Business7.0%4.7%
Mid-Market39.5%46.1%
Enterprise53.5%49.2%
Total page views57413
Total LLM citations831,715

Altitude Xperience

Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

Pros

  • Interactions Management
  • Seamless Experience
  • Reliability
  • Easy Setup
  • Recording Features
  • Efficiency

Centrical

Centrical is the Workforce Orchestration System for the hybrid frontline, where people and AI agents play as one team. Across sales, service, and operations, Centrical turns a business goal into a running performance program, building the KPIs, learning, coaching, simulations, and challenges needed to turn strategy into frontline behavior, and behavior into outcomes.

Pros

  • Helpful
  • Gamification
  • Fun
  • Employee Engagement
  • Motivation
  • Ease of Use