G2 Vendor Directory

Altitude Xperience vs. Aspect Workforce

A side-by-side comparison based on G2 review data.

MetricAltitude Xperience

by Enghouse Systems

Aspect Workforce

by Aspect Software

Overall rating4.04.2
Review count44315
Ease of use8.08.2
Ease of setup7.87.7
Quality of support7.38.3
Meets requirements8.18.7
NPS17.14285746.710526
Small Business7.0%8.3%
Mid-Market39.5%29.2%
Enterprise53.5%62.5%
Total page views57556
Total LLM citations832,344

Altitude Xperience

Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

Pros

  • Interactions Management
  • Seamless Experience
  • Reliability
  • Easy Setup
  • Recording Features
  • Efficiency

Aspect Workforce

Aspect delivers an intelligent workforce platform that helps enterprises prevent disruption, protect service levels, and reduce manual effort by embedding intelligence directly into daily operations. Our brand promise is real-time, policy-aware guidance and automation that keeps decisions transparent, explainable, and under human control—so teams can prevent disruption instead of reacting to it.

Pros

  • Scheduling
  • Efficiency
  • Ease of Use
  • Features
  • Agent Management
  • Analytics