G2 Vendor Directory

Fax.Plus vs. iFax

A side-by-side comparison based on G2 review data.

MetricFax.Plus

by Alohi

iFax

by iFax

Overall rating4.64.7
Review count60480
Ease of use9.79.6
Ease of setup9.49.5
Quality of support9.49.1
Meets requirements9.59.4
NPS7577.467811
Small Business76.7%86.5%
Mid-Market23.3%13.5%
Enterprise0.0%0.0%
Total page views241732
Total LLM citations2,6715,183

Fax.Plus

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Connect Fax.Plus to compatible AI assistants through MCP to manage supported fax tasks. A paid Fax.Plus plan is required; MCP is unavailable when Advanced Security Controls are enabled. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members.

Pros

  • Faxing Services
  • Ease of Use
  • Helpful
  • Customer Support
  • Affordable
  • Reliability

iFax

iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs.

Pros

  • Ease of Use
  • Faxing Services
  • Simple
  • Speed
  • Convenience
  • Setup Ease