G2 Vendor Directory

Alchemer Survey vs. Zoho Survey

A side-by-side comparison based on G2 review data.

MetricAlchemer Survey

by Alchemer

Zoho Survey

by Zoho

Overall rating4.44.4
Review count9581,039
Ease of use9.09.1
Ease of setup9.08.9
Quality of support8.98.7
Meets requirements9.19.1
NPS62.42038258.568548
Small Business42.5%50.6%
Mid-Market32.7%32.3%
Enterprise24.8%17.0%
Total page views1,6591,302
Total LLM citations12,9114,815

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates