G2 Vendor Directory

Alchemer Survey vs. FaceUp

A side-by-side comparison based on G2 review data.

MetricAlchemer Survey

by Alchemer

FaceUp

by FaceUp Technology

Overall rating4.44.8
Review count958175
Ease of use9.09.8
Ease of setup9.09.7
Quality of support8.99.7
Meets requirements9.19.8
NPS62.42038290.751445
Small Business42.5%28.7%
Mid-Market32.7%62.6%
Enterprise24.8%8.6%
Total page views1,659490
Total LLM citations12,9112,935

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup

FaceUp

FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,600+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization.

Pros

  • Ease of Use
  • Anonymity
  • Customer Support
  • Intuitive
  • Easy Implementation
  • User Interface