Alchemer Survey vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | Alchemer Survey | Delighted |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 958 | 60 |
| Ease of use | 9.0 | 9.6 |
| Ease of setup | 9.0 | 9.5 |
| Quality of support | 8.9 | 9.4 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 62.420382 | 83.050847 |
| Small Business | 42.5% | 40.0% |
| Mid-Market | 32.7% | 58.3% |
| Enterprise | 24.8% | 1.7% |
| Total page views | 1,659 | 413 |
| Total LLM citations | 12,911 | 2,131 |
Alchemer Survey
Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?
- Ease of Use
- Customer Support
- Intuitive
- Helpful
- Ease of Creation
- Quick Setup
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.