G2 Vendor Directory

Alchemer Survey vs. ArcGIS Survey123

A side-by-side comparison based on G2 review data.

MetricAlchemer Survey

by Alchemer

ArcGIS Survey123

by Esri

Overall rating4.44.3
Review count95864
Ease of use9.09.3
Ease of setup9.09.3
Quality of support8.98.9
Meets requirements9.18.8
NPS62.42038247.457627
Small Business42.5%25.0%
Mid-Market32.7%45.0%
Enterprise24.8%30.0%
Total page views1,659430
Total LLM citations12,9111,755

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization