Salesforce Sales Cloud vs. Gong
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Sales Cloud | Gong |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 27,576 | 6,779 |
| Ease of use | 8.4 | 9.4 |
| Ease of setup | 8.2 | 9.2 |
| Quality of support | 8.4 | 9.3 |
| Meets requirements | 8.9 | 9.5 |
| NPS | 56.989864 | 86.562642 |
| Small Business | 20.6% | 13.3% |
| Mid-Market | 45.5% | 68.9% |
| Enterprise | 34.0% | 17.8% |
| Total page views | 48,012 | 10,947 |
| Total LLM citations | 68,352 | 68,651 |
Salesforce Sales Cloud
Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.
- Ease of Use
- Features
- Lead Management
- Salesforce Integration
- Customization
- Customizability
Gong
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less
- Helpful
- Ease of Use
- Call Recording
- AI Summary
- Accuracy
- Time-saving