G2 Vendor Directory

Salesforce Revenue Cloud vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricSalesforce Revenue Cloud

by Salesforce

Zoho CRM

by Zoho

Overall rating4.24.1
Review count1,6862,956
Ease of use8.38.5
Ease of setup7.88.3
Quality of support8.68.0
Meets requirements8.88.6
NPS40.19169338.596491
Small Business21.8%61.6%
Mid-Market44.3%32.3%
Enterprise33.8%6.1%
Total page views3,7608,329
Total LLM citations11,570129,821

Salesforce Revenue Cloud

Revenue Cloud is Salesforce's quote-to-cash and revenue management platform for growing mid-market and enterprise companies. It covers CPQ (configure, price, quote), contract management, subscription billing, usage-based billing, order management, renewals, and revenue operations — all on the Salesforce platform and extendable through headless APIs to any surface.

Pros

  • Ease of Use
  • Revenue Management
  • Efficiency
  • Product Functionality
  • Automation
  • Features

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful