Salesforce Health Cloud vs. Phreesia
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Health Cloud | Phreesia |
|---|---|---|
| Overall rating | 4.0 | 4.0 |
| Review count | 90 | 46 |
| Ease of use | 8.2 | 8.2 |
| Ease of setup | 7.7 | 8.1 |
| Quality of support | 8.2 | 8.5 |
| Meets requirements | 8.2 | 8.1 |
| NPS | 28.04878 | 48.888889 |
| Small Business | 27.8% | 54.3% |
| Mid-Market | 26.7% | 39.1% |
| Enterprise | 45.6% | 6.5% |
| Total page views | 677 | 962 |
| Total LLM citations | 2,321 | 4,964 |
Salesforce Health Cloud
Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care.
- Patient Communication
- Platform Integration
- Ease of Use
- Tracking
- Features
- Patient Care
Phreesia
Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to.
- Ease of Use
- Time-saving
- Features
- Customer Support
- Efficiency Improvement
- Efficiency