Salesforce Health Cloud vs. OhMD
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Health Cloud | OhMD |
|---|---|---|
| Overall rating | 4.0 | 4.8 |
| Review count | 90 | 170 |
| Ease of use | 8.2 | 9.6 |
| Ease of setup | 7.7 | 9.7 |
| Quality of support | 8.2 | 9.8 |
| Meets requirements | 8.2 | 9.5 |
| NPS | 28.04878 | 86.470588 |
| Small Business | 27.8% | 53.8% |
| Mid-Market | 26.7% | 45.0% |
| Enterprise | 45.6% | 1.2% |
| Total page views | 677 | 645 |
| Total LLM citations | 2,321 | 6,596 |
Salesforce Health Cloud
Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care.
- Patient Communication
- Platform Integration
- Ease of Use
- Tracking
- Features
- Patient Care
OhMD
OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed.
- Communication
- Patient Communication
- Texting Feature
- Ease of Use
- Customer Communication
- Messaging Features