G2 Vendor Directory

Salesforce Health Cloud vs. Adit

A side-by-side comparison based on G2 review data.

MetricSalesforce Health Cloud

by Salesforce

Adit

by Adit

Overall rating4.04.8
Review count90103
Ease of use8.29.6
Ease of setup7.79.5
Quality of support8.29.4
Meets requirements8.29.5
NPS28.0487889.108911
Small Business27.8%94.4%
Mid-Market26.7%5.6%
Enterprise45.6%0.0%
Total page views6772,873
Total LLM citations2,3213,379

Salesforce Health Cloud

Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care.

Pros

  • Patient Communication
  • Platform Integration
  • Ease of Use
  • Tracking
  • Features
  • Patient Care

Adit

Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns.

Pros

  • Ease of Use
  • Customer Communication
  • Communication
  • Texting Communication
  • Patient Communication
  • Customer Support