G2 Vendor Directory

Salesforce Financial Services Cloud vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricSalesforce Financial Services Cloud

by Salesforce

Freshsales

by Freshworks

Overall rating4.24.5
Review count4051,244
Ease of use8.29.1
Ease of setup7.98.9
Quality of support8.69.0
Meets requirements8.88.9
NPS43.73333372.296173
Small Business21.9%67.7%
Mid-Market32.6%27.0%
Enterprise45.6%5.3%
Total page views1,7021,749
Total LLM citations6,22044,516

Salesforce Financial Services Cloud

Become an agentic financial services enterprise with the world’s #1 AI-powered CRM. Financial Services Cloud unlocks data from core banking, wealth, and insurance platforms and unifies it around the customer so you can personalize customer engagement using purpose-built automation with industry-specific AI. Scale your enterprise with AI agents purpose-built for financial services. *Power customer-centric AI with real-time data.

Pros

    Freshsales

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Intuitive
    • User Interface