G2 Vendor Directory

Salesforce Field Service and Operations vs. Skedulo

A side-by-side comparison based on G2 review data.

MetricSalesforce Field Service and Operations

by Salesforce

Skedulo

by Skedulo

Overall rating4.34.1
Review count1,253426
Ease of use8.68.6
Ease of setup8.18.0
Quality of support8.88.7
Meets requirements8.88.4
NPS53.00261138.117647
Small Business22.7%27.0%
Mid-Market41.7%59.4%
Enterprise35.5%13.6%
Total page views3,757398
Total LLM citations8,8711,192

Salesforce Field Service and Operations

Salesforce Field Service is the leading AI platform powering field service. With AI-powered insights and tools, you can enable the delivery of exceptional field experiences, boost productivity for mobile workers, and enable continuous improvement in field service operations. With an emphasis on time to value, we help you find success now and power the workforce of tomorrow. - Redefine how your customers engage: Increase customer satisfaction with online appointment booking, real-time visual remote assistance all built into AI-powered support.

Pros

  • Ease of Use
  • Scheduling Management
  • Easy Integration
  • Real-Time Data
  • Integrations
  • Data Management

Skedulo

Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide.

Pros

  • Ease of Use
  • User-Friendly
  • Helpful
  • Intuitive
  • Scheduling Management
  • Customer Support