G2 Vendor Directory

Salesforce Field Service and Operations vs. Re-flow Field Management

A side-by-side comparison based on G2 review data.

MetricSalesforce Field Service and Operations

by Salesforce

Re-flow Field Management

by Re-flow

Overall rating4.34.5
Review count1,25335
Ease of use8.68.5
Ease of setup8.17.9
Quality of support8.89.2
Meets requirements8.88.5
NPS53.00261162.857143
Small Business22.7%53.1%
Mid-Market41.7%40.6%
Enterprise35.5%6.3%
Total page views3,757598
Total LLM citations8,8711,319

Salesforce Field Service and Operations

Salesforce Field Service is the leading AI platform powering field service. With AI-powered insights and tools, you can enable the delivery of exceptional field experiences, boost productivity for mobile workers, and enable continuous improvement in field service operations. With an emphasis on time to value, we help you find success now and power the workforce of tomorrow. - Redefine how your customers engage: Increase customer satisfaction with online appointment booking, real-time visual remote assistance all built into AI-powered support.

Pros

  • Ease of Use
  • Scheduling Management
  • Easy Integration
  • Real-Time Data
  • Integrations
  • Data Management

Re-flow Field Management

Re-flow is the trusted end-to-end field operations platform for highways, civils, utilities and commercial landscaping. Its intuitive, cloud-based platform streamlines every aspect of fieldwork, from job scheduling, work evidencing and resource allocation to safety, compliance and real-time reporting. Configured to the unique requirements of each industry, organisations like Breedon Group, FM Conway and Core Highways achieve greater efficiency, accuracy, and professionalism.

Pros

  • Ease of Use
  • Data Management
  • Customer Support
  • Real-Time Data
  • Easy Access
  • Time-saving