Salesforce Field Service and Operations vs. Raken
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Field Service and Operations | Raken |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 1,253 | 115 |
| Ease of use | 8.6 | 9.3 |
| Ease of setup | 8.1 | 9.3 |
| Quality of support | 8.8 | 9.3 |
| Meets requirements | 8.8 | 9.0 |
| NPS | 53.002611 | 71.681416 |
| Small Business | 22.7% | 61.9% |
| Mid-Market | 41.7% | 35.4% |
| Enterprise | 35.5% | 2.7% |
| Total page views | 3,757 | 654 |
| Total LLM citations | 8,871 | 4,562 |
Salesforce Field Service and Operations
Salesforce Field Service is the leading AI platform powering field service. With AI-powered insights and tools, you can enable the delivery of exceptional field experiences, boost productivity for mobile workers, and enable continuous improvement in field service operations. With an emphasis on time to value, we help you find success now and power the workforce of tomorrow. - Redefine how your customers engage: Increase customer satisfaction with online appointment booking, real-time visual remote assistance all built into AI-powered support.
- Ease of Use
- Scheduling Management
- Easy Integration
- Real-Time Data
- Integrations
- Data Management
Raken
Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights.
- Ease of Use
- Features
- Customer Support
- Photo Management
- Simple
- Organization