Salesforce Field Service and Operations vs. Kickserv
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Field Service and Operations | Kickserv |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 1,253 | 182 |
| Ease of use | 8.6 | 9.0 |
| Ease of setup | 8.1 | 9.1 |
| Quality of support | 8.8 | 9.3 |
| Meets requirements | 8.8 | 8.7 |
| NPS | 53.002611 | 65.921788 |
| Small Business | 22.7% | 83.3% |
| Mid-Market | 41.7% | 14.4% |
| Enterprise | 35.5% | 2.2% |
| Total page views | 3,757 | 501 |
| Total LLM citations | 8,871 | 2,579 |
Salesforce Field Service and Operations
Salesforce Field Service is the leading AI platform powering field service. With AI-powered insights and tools, you can enable the delivery of exceptional field experiences, boost productivity for mobile workers, and enable continuous improvement in field service operations. With an emphasis on time to value, we help you find success now and power the workforce of tomorrow. - Redefine how your customers engage: Increase customer satisfaction with online appointment booking, real-time visual remote assistance all built into AI-powered support.
- Ease of Use
- Scheduling Management
- Easy Integration
- Real-Time Data
- Integrations
- Data Management
Kickserv
Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.
- Ease of Use
- Scheduling Management
- Scheduling
- Customer Support
- Features
- Scheduling Ease