G2 Vendor Directory

Salesforce Education Cloud vs. Academia ERP by Serosoft

A side-by-side comparison based on G2 review data.

MetricSalesforce Education Cloud

by Salesforce

Academia ERP by Serosoft

by Serosoft

Overall rating4.24.7
Review count4224
Ease of use9.09.3
Ease of setup7.89.4
Quality of support8.79.6
Meets requirements9.09.4
NPS36.84210583.333333
Small Business14.3%16.7%
Mid-Market50.0%70.8%
Enterprise35.7%12.5%
Total page views259313
Total LLM citations1,380769

Salesforce Education Cloud

Education Cloud is a CRM platform that powers connected constituent experiences. Manage engagements with students, alumni, faculty & staff in one place. With products and solutions for recruitment & admissions, student experience, advancement, and operations, institutions can use Education Cloud across the entire education journey. Education Cloud is built on top of the world’s #1 CRM. This means institutions not only have access to purpose-built education products and solutions but also tools like Tableau, Mulesoft, and now Slack to power your digital campus.

Pros

  • Security
  • Student Management
  • Payment Management
  • Device Management
  • Features
  • Customization

Academia ERP by Serosoft

Academia by Serosoft is a Global Expert in Student Information Systems and Education ERP. Empowering 400+ institutions and 1 million students across 32 countries and 4 continents, its industry-defining AI-driven platform, Academia, serves as a unified digital backbone connecting the entire student lifecycle. Engineered with AI, Crafted by Humans, Academia eliminates administrative friction, drives data-backed decision-making, and is dedicated to accelerating Student and Campus Success globally.

Pros

  • Centralized Information
  • Comprehensive Features
  • Features
  • Ease of Use
  • Customer Support
  • Efficiency